Payroll Systems Analyst

POSITION OVERVIEW

Reporting to the Manager, Payroll and as part of the HRIS implementation project team, the Payroll Systems Analyst will provide support through each phase of our HRIS systems implementation project, by leveraging their expertise in the administration of the day-to-day operations as it relates to payroll processing. 

This role will be responsible for the effectiveness of the payroll and time tracking modules within the HRIS system by ensuring its configuration is aligned with requirements as defined by government legislation and hospital policy and procedures.  The payroll systems analyst will ensure controls are in place for population of accurate and complete data, provide technical support to end-users, and work with Human Resources, IT departments and other teams to resolve integration, processing, and coding issues.

The Analyst will possess excellent interpersonal, problem-solving, and conflict resolution skills, working effectively both independently and as part of a team.

The Payroll Analyst will support the Manager, Payroll in efficiently and effectively fulfilling payroll administration requirements.

KEY ACCOUNTABILITIES

Configure Payroll and Attendance modules in HRIS system to meet requirements.

1. Collaborate with HR and IT Teams to:

• Define system requirements and configuration rules based on and government regulations, hospital policies and union collective agreements.
• Test configuration changes to ensure they meet requirements and function appropriately.
• Evaluate system functionality regularly for compliance.
• Create, revise, and test scenarios related to payroll services transactions and changes in the HRIS systems.
• Identify system changes affecting people, processes, or technology. Work with the team to manage these changes.
• Follow up and problem-solve with team members during the testing stages of various improvement plans.
• Support data integrity and data cleansing by administering and evaluating standard, audit, and exception reports.
• Analyze HRIS systems to ensure the reporting structure, department structure, and employee information are up-to-date.
• Ensure proper controls for system security are in place. Manage access permissions as required.
• Troubleshoot to resolve issues, collaborating with HR, IT, and vendors as needed.
• Deliver payroll and attendance system training to users during the deployment process.
• Serve as primary support, responding to employee inquiries, and handling general administrative duties supporting testing, training, and employee inquiries.

2. Ensure accurate and compliant payroll processing by:

• Identifying issues affecting efficiency and accuracy.
• Addressing upstream issues impacting payroll processing.
• Providing viable solutions to resolve production issues.
• Supporting testing of configuration changes.

3. Resolve integration and data issues with other departments.
4. Train and educate the Payroll team regularly on processes within the new system application.
5. Foster collaboration among teams to ensure understanding of payroll requirements.

Ensure employee payroll records are accurate and complete.

1. Work together with colleagues and counterparts to find ways to improve processes, reduce manual corrections, and enhance automation capabilities, boosting confidence in the system.
2. Regularly audit system data for accuracy and completeness.

• Identify issues, investigate data integrity, and make necessary corrections.
• Contact employees and stakeholders to resolve issues and address root causes where possible.
• Provide reports to Payroll Manager for audit.

Support efficient and effective payroll administration.

1. Assist the Manager, Payroll with various tasks:

• Process payroll accurately and on-time for the hospital
• Ensure completion and compliance with deadlines for monthly and year-end processing.
• Assist in reconciling government remittances and account reconciliations with the Finance department.
• Maintain payroll processes and documentation for best practices, compliance and continuous quality improvement.
• Coordinate payroll team training for policy adherence and legislative compliance.
• Investigate and resolve complex issues with employees, department managers or external entities.

2. Participate in audits, supporting HR and Finance department and implementing internal controls.
3. Design and obtain audit reports in new HRIS as required to support the payroll function.
4. Support analysis and improvement of payroll processes and system capabilities.

Perform other duties as needed, including presentations.

1. Develop, maintain, and deliver presentations to explain payroll processes
2. Ensure communication materials are up-to-date, accurate, and clear for stakeholders.
3. Meet with employees who have complex payroll questions and resolve their concerns.
4. Provide payroll documents or information as requested by department managers or the senior management team.
5. Complete other projects and administrative tasks as needed.
6. Build positive relationships with employees, management team, and external stakeholders.

REQUIRED QUALIFICATIONS

Education:

1. Completion of a 4-year post-secondary qualification or equivalent education and experience.
2. National Payroll Institute, Payroll Compliance Practitioner (PCP) certification required.

Experience:

1. A minimum of three years of working experience in administering payroll activities or data management and information systems.
2. Demonstrated customer service, communication and interpersonal skills required

Knowledge and Skills:

1. Understanding of CRA regulations, provincial health tax, workers' compensation, defined benefit pension plans, and employment standards.
2. Strong attention to detail, analytical, and problem-solving skills.
3. Effective oral and written communication skills, including documentation development and delivery.
4. Preferred experience with HRIS implementation.
5. Familiarity with in-house payroll systems or attendance systems.
6. Proficiency in advanced Excel for data analysis and intermediate skills in other Microsoft Office suite applications (Word, PowerPoint, Teams, Outlook).
7. All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
8. All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
9. All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.