Program Manager – Professional Development (Centre for Social Impact (CSI))

• Remuneration Level 8: $123,044 - $138,637 + 17% superannuation (pro rata)
• Employment Type: Part Time (28 hours a week)
• Fixed Term: 2 years
• Location: Kensington, NSW

Position Summary:

The Centre for Social Impact (CSI) is a collaboration between the Business Schools of four leading Australian universities and is the nation’s foremost provider of social impact education. Our purpose is to ignite positive, lasting social change for people and communities through education, research, and engagement with the not-for-profit, business, philanthropic, and government sectors.

The Program Manager – Professional Development (PD) is responsible for leading the delivery and continuous enhancement of CSI’s professional development programs. Currently, the portfolio includes two world-class rated programs—Social Impact Leadership Australia (SILA) and Governance for Social Impact—with planned expansion to include The Giving Academy.

This role also oversees coordination of future programs and supports partnerships, business development, and growth initiatives to broaden CSI’s offerings, thereby strengthening knowledge and capacity across the social purpose sector.

Working closely with funders, faculty, delivery partners, participants, and CSI colleagues, the Program Manager ensures a consistently outstanding learner experience while scaling the impact of CSI’s educational programs. They contribute to CSI’s broader growth strategy by fostering relationships, enhancing program partnerships, and driving business development in collaboration with the CEO, Industry Director, Communications Director, and the wider CSI team.

Interstate travel is a key component of this role, including supporting SILA’s three annual retreats. In total, travel for program delivery is expected approximately four to six times per year for three to five days at a time.

We are looking for a dynamic, high-energy professional who works at pace but with accuracy. The ideal candidate is engaging, highly interpersonal, and possesses excellent communication skills. You thrive in collaborative environments and are passionate about delivering impactful learning experiences that contribute to social change.

This is a high-impact role for someone passionate about social impact, lifelong learning, and expanding the reach and effectiveness of professional education across Australia.

Accountabilities:
(please review the Position Description for a full list of Accountabilities)

• Lead the planning, coordination, and delivery of high-quality professional development programs, ensuring alignment with the needs of social purpose professionals and leaders, and meeting timelines, budgets, and quality standards.
• Develop and implement sales and business development strategies in collaboration with the CEO, Industry Director, and Communications Director, aimed at expanding CSI’s PD offerings to individuals and organisations in the social purpose sector.
• Identify new opportunities for growth by assessing market demand and scoping new PD programs. Build and maintain relationships with clients, tailoring CSI’s offerings to meet their needs.
• Assess and improve program effectiveness by analysing participant feedback, evaluation data, and industry best practices. Collaborate with faculty and stakeholders to refine course content, delivery methods, and teaching strategies, ensuring alignment with learning outcomes and high client satisfaction.
• Collaborate with internal teams to ensure seamless program delivery and alignment with the organisation’s broader strategic objectives. Liaise with the Project Officer (Executive Education) to manage administrative and logistical aspects.
• Manage program budgets, identify risks, and oversee contracts to ensure effective execution and financial sustainability. Work with the Industry Director, Operations and Finance Manager, and UNSW Finance and Legal stakeholders to allocate resources efficiently and meet contractual obligations
• Represent CSI at external events and forums to promote CSI’s professional development offerings and enhance its reputation in the social purpose sector. 
  
  

Skills and Experience:

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Proven success in leading large-scale, complex programs, demonstrating expertise in strategic planning, risk management, and stakeholder coordination.
• Exceptional written and verbal communication skills, with the ability to engage and influence a wide range of stakeholders, from senior executives to program participants. Skilled in presenting complex ideas clearly and compellingly to diverse audiences.
• Proven experience in B2B sales and business development, including creating and executing strategies, building a robust prospect pipeline, nurturing client relationships, and identifying new business opportunities to drive program growth and engagement.  The ideal candidate will possess experience working with or within the philanthropic sector and has established connections in the field.
• Demonstrated experience in the social purpose or education sectors, with a strong understanding of sector-specific challenges and the ability to navigate diverse stakeholder groups while aligning initiatives with broader organisational objectives.
• Relevant degree or equivalent competence in project management or a related field, combined with substantial experience gained through a combination of education, training, and experience.
• Extensive experience in project management systems and tools, including Microsoft Suite, with the ability to design streamlined workflows and leverage data-driven insights (e.g., PowerBI, Monday.com, Excel) to enhance program delivery and impact
  
  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments (pro rata)
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)
  
  

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Please submit both a CV and Cover Letter online before Thursday 19^th June 2025 by 11:30pm.

In your Cover Letter, please address the following key questions:

1. What attracted you to this position, and how do your skills and experience align with the role’s requirements?
2. What do you believe are the greatest opportunities for professional development in the social purpose sector, and why?

Please keep your Cover Letter to a maximum of two pages.
  

Get in Touch:

Please note, any applications sent to the contacts below will not be accepted.

If you have questions about the role, please contact Lyndsey McKee at l.mckee@unsw.edu.au.

If you have questions about the recruitment process, please contact Allyssar Hamoud, Talent Acquisition Coordinator at a.hamoud@unsw.edu.au

 
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.