Responsibilities:
- Undertakes the design of hosting technology solutions based on the client?s service specifications, standards, policies, best practices and cost models, in order to meet client application business requirement and project/initiative deliverables.
General Skills:
- Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies
- Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes
- Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards
- Ability to participate in the development of solutions and provide advice on short/long term solution service development activities.
- Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
- Experience planning, migrating, implementing and sustaining large complex system development projects
- Knowledge of technology developments, trends and new products to evaluated application to client short and long term technology requirements.
- Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
- Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
- Experience designing and developing large, complex, highly available, mission critical server applications
- Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement
- Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, team work skills
- A team player with a track record for meeting deadlines
Requirements
Experience and Skill Set Requirements:
Must Haves:
- At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
- Experience with developing business design document, functional & non- functional requirements
- Experience in developing functional design document
- 7+ years of experience in Siebel, and Adobe AEM Solution implementation
Nice to Have:
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
Skill Set Requirements:
Technical Solution and Development Skills:
- At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
- Experience with developing business design document, functional & non- functional requirements
- Experience with developing high level application flows to support the business requirements.
- Experience in developing functional design document
- Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
- Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
- Experience conducting user research and usability testing
- Experience developing user personas and user journey maps
- Experience analyzing user feedback and designing solutions to address user issues and pain points
- Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD
- Experience researching and applying industry best practices
- Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
- Demonstrated experience with the creation and analytical process of business requirement documents
- Demonstrated experience in identifying risk and providing solutions
- Demonstrated experience with creating quality assurance plan and writing test cases
Technology Skills:
- Demonstrated experience with change management methodologies
- 7+ years of experience in Siebel, and Adobe AEM Solution implementation
- Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
- Demonstrated experience in creating and updating business architecture artefacts
- Demonstrated experience with rational unified process (RUP)
- Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
- Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype
Soft Skills:
- Strong communication skills; both written and verbal
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work effectively with functional and technical teams
- Demonstrated ability to participate in a large team and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
- Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team
Public Sector Experience:
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset.