Senior Legal Counsel

Description

Join our team and what we'll accomplish together

The TELUS Data & Trust Office (DTO) provides world-class, innovative privacy, data and AI governance solutions to TELUS.

We partner with teams across the organization to advance our corporate priorities, support innovation and ultimately deliver on our promise to safeguard our customers’ privacy and to earn and maintain their trust. We see compliance with the law as just our starting point and we passionately pursue opportunities to demonstrate respect for our customers through transparent, robust, and ethical data practices. Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy, data ethics and AI governance.

As a Senior Legal Counsel, supported by the Director of Global Privacy & AI Compliance, you will ensure that TELUS maintains and enhances its reputation as a trusted leader in the digital space as we serve our customers and scale our operations internationally. You will assist with the creation, implementation, management, delivery and ongoing monitoring of our enterprise Global Privacy Program, including our compliance with Canada’s privacy and digital requirements. You will also assist TELUS in building AI legal and regulatory requirements into our governance.

What you’ll do

Your responsibilities will include:

• Providing strategic legal advice to the DTO and the business to ensure compliance with relevant privacy and AI laws, regulations and best practices, and as appropriate, in adjacent digital spaces, with a focus on Canada
• Leading and/or supporting the development, management and revision of internal policies and procedures
• Creating internal compliance guidance
• Ensuring our internal assessment process reflects Canadian requirements
• Maintaining some of TELUS’ external privacy statements and AI disclosures
• Leading and/or assisting as needed in contract negotiations in domain of expertise
• Contributing to the ongoing enhancement of the overall privacy management program and related activities, taking appropriate steps to improve its effectiveness
• Collaborating with other departments within the Data and Trust Office on special projects such as acquisitions and integration activities
• Communicating external developments of relevance to various internal audiences, including senior management
• Providing back-up support to Incident Management Legal Counsel
• Liaising with regulators and external counsels as needed

Qualifications

What you bring

• Expert knowledge of privacy legal frameworks and environment in Canada, including health privacy laws
• At least 10 years of experience leading privacy compliance programs, in the telecom or health care space, but ideally, both
• Canadian law degree, and membership in good standing of a provincial law society
• Extensive experience dealing with regulatory authorities in response to complaints, investigations and judicial proceedings
• Extensive experience in supporting incident response in a large telecom or health care company
• Known for your ability to demonstrate calm leadership and professionalism and to generate confidence in moments of high stress
• Experienced in incident or crisis management involving the coordination and collaboration of disparate teams with resolve and resilience
• Sought out for your ability to make decisions through ambiguity and to pivot quickly as new information unfolds
• Respected for your interpersonal, communication and relationship-building skills across all levels of the organization and your ability to explain complex legal concepts to non-legal stakeholders
• Proficient in preparing compelling, comprehensive and relevant written reports for internal and external stakeholders
• Confident in your excellent problem-solving skills and ability to work under pressure
• Proficient in French, verbal and written, an asset

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