Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report onsite three times per week, at minimum.
GM Canada's Customer Care and Aftersales team is looking to hire a self-driven, independent professional with a sales and analytical mindset to take on an exciting opportunity that has a huge amount of career potential with one of Canada's biggest and storied automotive companies.
In this role, you will develop professionally during a rotation term through key areas of the Customer Care & Aftersales team to gain foundational industry knowledge, business development and sales and service knowledge. Upon completion of this rotation, you would relocate across Canada in a District Manager Aftersales or District Service Manager position.
The successful candidate must have unrestricted mobility and the ability to relocate anywhere within Canada.
To be successful in this position, you will need to:
Serve as a key liaison between GM Dealers and dealerships across Canada.
Achieve Parts Sales, Customer Retention, and Customer Satisfaction Objectives.
Complete and implement Service and Parts marketing and sales promotional activities.
Keep abreast the newest digital media and consumer communication trends.
Collaborate with Dealers to help them provide outstanding sales and service experiences to customers.
Utilize strong analytical skills to drive efficiencies in Warranty administration.
Consult with Dealers to help them provide superior sales and service experiences.
Collaborate with Senior Leadership at GM Canada and Dealer Operators, Fixed Operations Managers, and Front-line Dealership Staff to positively grow the business
Your Skill & Abilities (Required Qualifications):
Unrestricted mobility and the ability to relocate anywhere within Canada after successful completion of the training assignment.
Post Secondary Education required.
1+ years of relevant work experience
Superior analytical abilities combined with great decision-making skills.
Excellent written and verbal communication, interpersonal and leadership skills
Ability to work independently and in cross-functional team environments.
Bilingual (English/French) considered an asset (written and spoken).
Valid Driver's License.
Benefits Overview
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;
Healthcare, dental, and vision benefits;
Life insurance plans to cover you and your family;
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;
GM Vehicle Purchase Plan for you, your family and friends.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
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We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
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