General Manager

General Manager

The General Manager has overall responsibility for effectively managing all operations of Gold's Gym University Marketplace including but not limited to personnel issues, sales/membership, cleanliness and ensuring the club is achieving projected membership/sales goals.

Management Duties:

• Properly manage and maintain gym operational budget 
• Oversee the sales process and systems 
• Manage, monitor, and evaluate the performance of all gym-related managers. 
• Monitor the hiring, training and scheduling of all staff. 
• Train and mentor subordinates 
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager. 
• Manage disciplinary actions involving all gym level employees.

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through both personal actions and development of the staff. 
• Provide effective decision making regarding customer service issues. 
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. 
• Ensure that the facility is clean and operationally sound.

Job Qualifications:

• High School diploma with five years professional experience. College degree preferred.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Fitness industry experience preferred but not required. 
• Be sales-oriented and have the ability to direct sales through company required outreach programs. 
• Strong customer service skills with proven track record.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
• Excellent verbal and written communication skills.
• Independent spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Current CPR Certification
• Proficient in the use of all software programs that are utilized at the facility
• Ability and experience in effectively motivating and managing a staff of employees

Commissions: Base salary plus commission and bonuses.

Please e-mail your resume or drop off a copy at our corporate office located at 19989 81a Ave Langley, BC.

We look forward to hearing from you!

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!