Office Administrator - Bilingual (English and French)

Job Summary: 

The Bilingual Office Administrator is responsible for creating, improving, maintaining and migrating eCommerce stores. The incumbent will assist on multiple projects address B2B, B2C and other organizational objectives.

Primary Duties:

• Maintain administrative support for existing ecommerce client stores and maintaining and distributing Tickets in help desk.
• Construct customer catalogs and products
• Upload and program finished photos for online representations of products
• Construct and maintain customer user logins and passwords allotments and points
• Verify and dissect any issues that may arise
• Maintain and upload employee weekly SFTP files
• Planning and coordinating the merging of platforms
• Other duties as assigned

Job Qualifications:

Completion of a vocational, technical or business school diploma in a field related to electronic commerce, web site content development, or internet and mobile services. Experience in eCommerce, web site design, interactive media development, data administration or information systems analysis of minimum 1 year

• Creative thinking and problem-solving ability – root cause analysis skills
• Verbal and written communication skills English and French. Active listening and talking to others to convey information effectively.
• Analytical and Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Time management
• Attention to detail
• Dependability and ability to work under minimal supervision
• Adaptability/ flexibility
• Stress Tolerance
• Self-control – maintaining composure, keeping emotions in check, controlling anger and avoiding aggressive behavior even in difficult situations
• Advance computer knowledge MS Power Point, Excel, Outlook, Word, Access, Publisher, Photoshop Filezilla, Blue Cherry, SQL navigation data base administration, WebX, Adobe Creative Suite