Referral Clerk – Join Our Collaborative Healthcare Team

Referral Clerk (Full-Time, Remote | Calgary-based)

Make a Difference in Patient Care Every Day

Are you highly organized, detail-oriented, and motivated by helping others? Satori Health is looking for a Referral Clerk to join our collaborative healthcare team. In this role, you’ll play a vital part in ensuring patients receive timely access to diagnostic tests, specialists, and essential healthcare services. This is a full-time remote position with the flexibility of working from home, while being based in Calgary, AB.

What You’ll Do

As a Referral Clerk, you’ll be the link that ensures patients receive the right care, at the right time. You will:

• Make patient care referrals to third party stakeholders
• Coordinate and process medical referrals with accuracy and efficiency
• Schedule and follow up on appointments with specialists and diagnostic providers
• Support physicians, MOAs, and clinics in preparing medical documentation
• Answer patient inquiries with empathy and professionalism
• Safeguard confidential health information in compliance with Alberta Health Information Act
• Collaborate with a multidisciplinary team to deliver seamless care

What You Bring

• Medical office assistant/administrator or unit clerk certificate/diploma
• 2+ years of experience with medical terminology, data entry & record keeping
• Experience working within the Calgary healthcare system is an asset
• Accuro and Connect Care experience is a bonus
  
• Proficiency with Microsoft Office Suite
• Strong written and verbal communication
• Highly organized with excellent problem-solving abilities
• Collaborative, team-first mindset
• Proven ability to handle confidential information with discretion and knowledge of privacy regulations

Why Join Satori Health?

At Satori Health, we’re more than just a healthcare network, we’re a community committed to delivering exceptional patient care. As part of our team, you’ll enjoy:

• Competitive compensation
• Comprehensive extensive health, dental & vision benefits
• Employee & Family Assistance Program (EFAP)
• Paid vacation & flex days
• A culture that values teamwork, growth, and work-life balance

About Satori Health

Satori Health is a growing network of clinics and healthcare professionals across Alberta. Our mission is to deliver comprehensive, coordinated, and proactive care so that every patient feels supported throughout their healthcare journey. We believe that when our team thrives, our patients do too.

Ready to make an impact and grow your career in healthcare? Apply today and help us elevate patient care across Alberta.