Approved by Health Canada, BZAM Ltd. is a multi-licensed Canadian cannabis producer on a mission to deliver what consumers want, be the producer retailers prefer, and be every province’s most reliable supplier. We offer a fast-paced and inclusive work environment that values diverse perspectives and empowers people to action their ideas and reach their full potential.
As a rapidly growing company, we are always looking for strong talent to join our team. We mainly operate out of our state-of-the-art facility in Ancaster, ON, but our brands and partners can be found across Canada and internationally. With accomplished teams in leadership, people & culture, cultivation, manufacturing and retail, our vision to be Canada’s favourite source for cannabis – and a great place to work – is the cornerstone of our business.
The Sales Operations Coordinator will report into the Senior Manager, Sales and Commercial Operations and will be responsible for ensuring the fulfillment of customer demand by coordinating cross-functionally to meet that demand and serve as the point of contact for customer needs and order issues.
Duties and Responsibilities
Coordinate cross functionally with other departments to ensure timely and accurate activities are developed and maintained;
Initiate and lead discussions and projects that maintain and improve the customer experience;
List products with customers and serve as the point of contact for customer needs and order issues;
Setup and maintain products and customers across systems;
Acquire and process purchase orders through operations team;
Maintain continuous up to date information about the current landscape of the Cannabis industry;
Generate additional sales revenue through superior customer service on all existing orders; and
Initiate and lead discussions and projects that maintain and improve the customer experience.
Execute product and GS1 submissions with meticulous attention to detail, assisting in the process from submission to launch.
Maintain up-to-date product information with all customers
All other duties as assigned
Qualifications
Bachelor’s Degree in a relevant field (Procurement, Supply Chain, International Business Management, Logistics etc.);
Technical proficiency across the full MS suite and ERP systems;
Solid organizational skills, including attention to detail and multi-tasking; and
Excellent written and oral communication skills with strong interpersonal skills; fluency in English is required.
Understanding of the Cannabis industry and sales landscape
Knowledge and awareness of Cannabis industry trends
WHAT WE OFFER:
Competitive Compensation
Minimum of Three Weeks Paid Vacation*
Extended Health and Dental Group Benefits (as of hire date)*
Health Care Spending Account*
Wellness Spending Account*
RRSP Matching Program and TFSA options*
Rapid growth and advancement potential
Learning and development opportunities
Dynamic and innovative environment
Exceptional culture
*Eligible employees
BZAM Ltd. is an Equal Employment Opportunity employer that values the strength of diversity within the workplace. All qualified applicants, regardless of race, colour, religion, gender, sexual orientation, marital status, gender identity or expression, nationality, age, disability or veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.