Requirements:
Fluent English
Proven knowledge in AWS (AWS Certified at Associate level or higher)
Analytical mindset and learning ability
Patience and courtesy towards customers
Good communication and problem-solving skills
Will be a plus:
Experience in Customer Support
Responsibilities:
Technical support and communication with our customers about Amazon Web Services and Technologies
Identify customer needs and recommend appropriate solutions
Ensure customer satisfaction by providing timely and satisfactory resolutions
Cooperate with other teams to make sure that our clients receive the best experience possible
Incident investigation and troubleshooting assistance
Be a part of an international team of experts with a warm and friendly atmosphere
What we Offer:
Competitive salary
Remote work
Flexible schedule
Career growth
Sport compensations
Professional working environment, where you’d be an essential member of our company
Corporate culture, mutual support.